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COMPLETED - Critical Windows patch/update ((UK DC)

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31st August 01:00 AM GMT
SOFTSERVUK4 - COMPLETED
Updates have been installed on the host machine. All VM's are now back up and online.


31st August 12:30 AM GMT
SOFTSERVUK4 - COMPLETED
We are now working on HVUK4. We are presently installing updates on the host machine. VM will shortly go online as we prepare to reboot the host machine.

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31st August 12.30 AM GMT
SOFTSERVUK3 - COMPLETED
Updates have been installed on the host machine. All VM's are now back up and online.

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31st August 12 AM UK
SOFTSERVUK3 - COMPLETED
We are now working on HVUK3. We are presently installing updates on the host machine.

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Dear Customer

We will be applying latest Critical Windows Updates & security patches on our Hyper-V host machines which will require HV servers to be rebooted multiple times. This maintenance will be starting from 31st August 12 AM UK time and updates about the progress will be posted in this announcement. There have been multiple security patches issued - one of them being specific to Hyper-V host machine and hence, this needs to be applied ASAP.

This will apply from HVUK3 to HVUK4 only. You can read more about the exploit (and patches mitigating it), here: https://help.softsyshosting.com/en/announcements/article/security-advisory-windows-remote-desktop-vulnerability

Estimated time for each host machine: 50 to 90 Minutes
Update: Since we have a good amount of HV's, they may not all be completed same day and will be rolled over to next night per time zones of respective server locations.

With regards to VM’s hosted on HV's, All VM's will be shut down when Windows update process is started and will be started / returned to service after all updates are applied / installed.

Thanks in advance for your understanding & co-operation.
Softsys Support

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