Dear Customer,
As part of our commitment to continuously improve the level of service we provide, we would like to inform you about an upcoming network infrastructure emergency maintenance. We will be working on a backup routing engine of one of our border router in the SIN-01 data center.
WHEN CAN YOU EXPECT IT?
Timezone: CEST (UTC+02:00)
July 07, 2025 10:00 - July 07, 2025 14:00
Duration: 4h
WHAT IS THE IMPACT ON YOUR SERVICE?
There will be no service interruption to your infrastructure during the maintenance. However, you might experience a brief moment of minimal higher latency or packet loss on your service(s)
This maintenance will affect the following Service(s):
Please be assured that we will do everything we can to keep downtime to a minimum. Our specialists will be available during and after the maintenance to promptly assist you with any issues that may arise.
Best regards,
Softsys Hosting Team