Dear Customer,
As part of our ongoing commitment to enhancing the quality of service we provide, we would like to inform you about emergency power maintenance to be performed by our data center provider. Due to a faulty ventilation fan at Data Center, we temporarily shut down the transformers for safety, which will briefly affect your rack service.
WHEN CAN YOU EXPECT IT?
Timezone: SGT (UTC+08:00)
September 17, 2026 18:00 - September 17, 2026 21:00
Duration: 3h
WHAT IS THE IMPACT ON YOUR SERVICE?
The Racks will be running on a Single Source for the duration of the maintenance.
This maintenance will affect the following Service(s):
This activity is carefully planned to ensure a smooth operation. To provide an extra layer of assurance, our Data Center engineers will be on-site during and after the maintenance to promptly assist with any issues that may arise.
