Dear Customers
We have identified a fault on our links between Equinix LD5 and DC5 Maidenhead. We will be proactively migrating traffic to different services so maintenance can be performed.
What will happen?
Our network engineering team will migrate traffic to enable maintenance between Equinix LD5 and DC5 Maidenhead. The circuits will undergo testing then traffic will be routed to the original service.
When will the work be carried out?
The maintenance work will begin at 23:00 (GMT) on Monday 11th of March and last until 02:00 (GMT) on Tuesday the 12th of March.
Who will be completing the work?
All of the work will be completed by our experienced iomart network and infrastructure team.
Will I experience downtime?
During the maintenance window customers may notice variation in latency and change is routes. This is expected to last no longer than a few minutes.
The maintenance has been classified as low risk due to the resiliency available.
If you have any further queries please reach out to our service team.
Thanks
Softsys Hosting Support
