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Account Suspension / Termination

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Invoices for renewal of services are sent out 10 days before due date and an email notice is sent out to primary & billing contacts of service owner. This provides ample amount of time to make payment of invoice. If you have a credit card on file or PayPal account, the payment is charged to your funding source 3 days before due date and an email with payment confirmation is sent as well. In case the payment fails, you will receive a notification which will require you to login to billing portal and make payment asap.

Please take a note of below policy for Account Suspensions & Terminations:

1) All accounts that are over due will be automatically suspended by our system (data will still exist with us and will be restored upon payment). In case of VPS/Dedicated servers, please get in touch with support department after receipt of "Invoice Payment Confirmation" Email for Activation.

2) When an account is over due by 10 days, it will be automatically terminated by our system and all data (web files, databases & emails) will be deleted from our system permanently.

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