If you wish to transfer your account from Windows 2003 to Windows 2008 server, please open a ticket with the sales department (Click here) and mention the below details in the format provided:
1) Billing portal login name (email address):
2) Helm Account ID:
3) Domain names to be transferred:
- (i) domain1.com
- (ii) domain2.com
- (iii) domain3.com
4) SQL Server databases/db user/db password:
- (i) db1/db1_user/db1_pass
- (ii) db2/db2_user/db2_pass
- (iii) db3/db3_user/db3_pass
5) MYSQL Server databases/db user/db password:
- (i) db1/db1_user/db1_pass
- (ii) db2/db2_user/db2_pass
- (iii) db3/db3_user/db3_pass
6) Preferred Windows 2008/IIS 7 Hosting Plan
7) Plan billing cycle. From a billing perspective, you will need to make the payment of your preferred Windows 2008/IIS 7 Hosting plan less the amount of the unused period of existing account calculated on a pro-rata basis.
