How to Set Up an Autoresponder in SmarterMail

1. Log in to SmarterMail

Access the SmarterMail 16 web interface and log in using your email account credentials (not the domain admin account).

2. Navigate to Autoresponder Settings

Go to:
Settings → Autoresponder

3. Compose Your Autoresponder Message

• Subject: Enter the subject line for the autoresponse.

• Message: In the message body field, type your response (e.g., “Thank you for your email. I’m currently out of the office…”).

4. Adjust Autoresponder Options (Right-hand side panel)

Configure the following optional settings:

• ✅ Enable/Disable Autoresponder
  Toggle to activate or deactivate the autoresponder.

• 📩 Disable Autoresponder to Indirect Mail
  Prevents replies to mailing lists or forwarded emails.

• 🔁 Limit Response to Once Daily
  Ensures the autoresponder only replies once per sender every 24 hours.

• 📅 Only Send Between Certain Dates
  Set a start and end date for when the autoresponder should be active.

5. Save Your Settings

After configuring all necessary fields and options, click the Save button to activate your autoresponder.

Example Autoresponder Message:

Subject: Out of Office
Message: Thank you for your email. I am currently out of the office and will return on [Date]. For urgent matters, please contact [Alternate Contact].

Why Use an Autoresponder?

• Inform senders of your unavailability

• Automatically acknowledge receipt of important messages

• Set professional expectations for response time