At Softsys Hosting, we prioritize data protection and business continuity. We provide weekly backup solutions for both Premium and Economy VPS plans, based on your selected service level.
Premium VPS
Weekly backups are included at no extra cost. The entire VPS (VHD file) is backed up weekly to a separate backup server.
Economy VPS
Weekly backups are optional and chargeable. The entire VPS (VHD file) is backed up weekly to an off-server backup location.
These backups are intended only for disaster recovery and come with no SLA.
Recovery of VHD files from backup is available at a fee of $100 per incident.
In case of server hardware failure, restoration is provided free of charge.
To initiate a restoration request, please contact our support department by submitting a ticket.
All customers are encouraged to maintain their own backups by:
Subscribing to our daily backups add-on, or
Utilizing third-party backup services to ensure consistent data protection.
