Creating email accounts in SmarterMail is simple when you're logged in as a domain administrator. This guide walks you through each step required to add a new email user in SmarterMail 16 or later.
Follow the steps below to create a new email address for your domain:
Open your browser and access the SmarterMail web interface. Log in using your domain administrator credentials.
After logging in, you'll be directed to the dashboard. Click on the domain name where you want to create the new email account.
Inside the domain dashboard, click the Manage button to access domain-specific management options.
After clicking Manage, a new window will appear. Click on the Impersonate button. This allows you to manage user accounts for that domain.
In the impersonated session:
Go to the Accounts section.
Click on the New button to begin creating a new email account.
Fill out the required fields in the new account form:
Username: Enter the desired email address name (e.g., john.doe).
Password: Set a strong password.
Confirm Password: Re-enter the same password.
Force Password Change at Next Login (optional): Enable this checkbox if you want the user to set a new password when they first log in.
Click the Save button to create the account.
After saving:
You will see a summary window for the newly created account.
To log in as this user immediately, click Impersonate.
To return without logging in, click Cancel.
Make sure to use a secure password for all email accounts.
Regularly audit accounts to maintain domain security.
