How to delete an email account by login as a domain administrator.

If you no longer need a specific email account in SmarterMail, domain administrators have the ability to permanently delete it. Follow the step-by-step guide below to remove an email account from your domain.

1. Log in to SmarterMail as Domain Administrator

Access the SmarterMail 16 web interface and log in using your domain administrator credentials.

2. Select the Domain

Once logged in, locate and click on the domain name that contains the email account you want to delete.

3. Click the “Manage” Button

Inside the domain dashboard, click the Manage button to access management options for the selected domain.

4. Impersonate the Domain

Click on the Impersonate button. This opens the user management interface where you can view and manage all email accounts under the domain.

5. Locate the Email Account

You will now see a list of all email accounts associated with the domain.

6. Select and Delete the Email Account

• Click to select the email account you want to delete.

• Then click the Delete button.

7. Confirm the Deletion

A confirmation prompt will appear:

• Click Delete to permanently remove the email account.

• Click Cancel if you want to abort the deletion process.

8. Account Deleted

Once confirmed, the email account will be permanently deleted and removed from the list of user accounts.

Important Notes:

• Deleted email accounts cannot be recovered unless a backup exists.

• Ensure you download or backup any important data before deleting an account.