If your order was marked as fraudulent, it typically means that it did not pass our automated security checks.
Softsys Hosting uses advanced fraud detection systems to protect customers and prevent unauthorized activity. Your order may have been flagged for reasons such as:
Mismatched or unverifiable billing information
Suspicious IP address or location mismatch
Use of proxy or VPN during checkout
Incomplete or incorrect contact details
To help us verify your order and re-evaluate the decision, please do the following:
Submit the requested verification documents — These may include a government-issued photo ID and/or proof of billing address.
Reply to the email from our security team or send the documents to billing@softsyshosting.com.
Once we receive your documents, our team will promptly review your order.
