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Getting Started with SoftSys Command and Where to Find Full Documentation

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Quick answer: Getting started with SoftSys Command involves connecting it to your server, reviewing what it detects, and setting your approval preferences. It is available to self-managed and fully managed customers. The full setup, feature, and troubleshooting documentation lives at command.softsys.cloud/kb.

This article is a quick orientation to getting started with SoftSys Command. The complete, always-current documentation - setup guides, feature references, and troubleshooting - lives in the dedicated SoftSys Command knowledgebase, which should be your main reference.

Who can use it

SoftSys Command is available to both self-managed and fully managed customers. To add it to your service or see plans, visit the SoftSys Command product page or contact our team.

What getting started looks like

At a high level, onboarding involves three things: connecting Command to your server so it can observe it, reviewing what it detects so you understand what it is watching, and setting your approval preferences so you decide what it may act on automatically versus what needs your sign-off. From there, Command runs its Detect, Explain, Act, Learn loop continuously.

Where to go for each task

Because Command has its own dedicated documentation, that is the right place for specifics:

  • Connecting and configuring your server - see the setup section of the Command knowledgebase.
  • Understanding features and the operations loop - see the feature references there.
  • Troubleshooting - see the troubleshooting section there.

Need help?

Frequently asked questions

How do I get access?
See the SoftSys Command product page or contact our team; it is offered to self-managed and fully managed customers.

Where are the detailed setup guides?
In the dedicated SoftSys Command knowledgebase at command.softsys.cloud/kb.

If you are an existing SoftSys customer, our support team can help you get Command connected to your server and configured to your preferences. For everything else, the SoftSys Command knowledgebase is kept current with the latest guidance.


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