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How to Update Your Billing and Contact Details

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Quick answer: Log in to the client area and open your account or profile settings to edit your contact details, and the billing section to update your billing address and payment method. Keeping these current ensures invoices, receipts, and important notices reach the right place.

Update contact details

Sign in and open your Account / Profile settings. Edit your name, email, phone, and address, then save. You can also add additional contacts (for example a billing contact) and choose which email notifications each receives.

Update billing information

In the Billing area, update your billing address and manage stored payment methods. Accurate billing details keep your invoices and tax information correct.

Frequently asked questions

Can I add a separate billing contact?
Yes - add a contact and enable billing notifications for them, so invoices also go to your accounts team.

I changed my email - will login change too?
Updating the primary email typically updates your login address; use the new address next time you sign in.

Keep your details current in your SoftSys Hosting account so nothing important is missed.


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