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Self-Managed VPS Hosting: What's Included & Support Policy

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Softsys Hosting offers Self-Managed VPS Hosting at an affordable price, providing you with full control over your server while ensuring essential management services are included.

Self-Managed VPS Hosting: What's Included & Support Policy

All VPS servers under the Self-Managed service level include support for the following:

Initial Setup (Server Provisioning)
Operating System Updates
Troubleshooting Host Server Network Issues
Reverse DNS Setup


What’s Not Included?

Customers are responsible for additional configurations, software installations, or day-to-day management tasks. The Self-Managed service level does not cover:

❌ Custom server configurations
❌ Software installations & updates beyond OS maintenance
❌ Application-level troubleshooting
❌ Third-party software support (should be obtained from the respective vendor)


Need Additional Support?

We offer custom support for any issues beyond the included services at $50/hr. If the issue requires us to access your server, it will be billed under custom support. Application-level issues will be quoted separately based on the complexity of the task.

 

For more information about our self-managed VPS plans, Please visit our website at : Windows VPS - Fast & Secure Virtual Private Servers | SoftSysHosting


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