Softsys Hosting offers Self-Managed VPS Hosting at an affordable price, providing you with full control over your server while ensuring essential management services are included.
Self-Managed VPS Hosting: What's Included & Support Policy
All VPS servers under the Self-Managed service level include support for the following:
✔ Initial Setup (Server Provisioning)
✔ Operating System Updates
✔ Troubleshooting Host Server Network Issues
✔ Reverse DNS Setup
Customers are responsible for additional configurations, software installations, or day-to-day management tasks. The Self-Managed service level does not cover:
❌ Custom server configurations
❌ Software installations & updates beyond OS maintenance
❌ Application-level troubleshooting
❌ Third-party software support (should be obtained from the respective vendor)
We offer custom support for any issues beyond the included services at $50/hr. If the issue requires us to access your server, it will be billed under custom support. Application-level issues will be quoted separately based on the complexity of the task.
For more information about our self-managed VPS plans, Please visit our website at : Windows VPS - Fast & Secure Virtual Private Servers | SoftSysHosting