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Semi Managed VPS Services

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All VPS served under the "Semi-Managed" service level will include management of the below services ONLY: 

➔ Initial Setup (Server Provisioning) 
➔ Managed backups of VPS Image (30 GB) 
➔ 24x7 Monitoring (monitoring port 80 on default IP to ensure server uptime) 
➔ Operating System Updates 
➔ Troubleshooting Host Server Network Issues 
➔ Reverse DNS Setup Any other configuration, setup, and day-to-day management issues should be handled directly by the customer and it is NOT covered under "Semi-Managed" service level. 

In case you would like us to look into such kinds of server issues (not mentioned above), this will be charged at $40/hr (minimum 1-hour billing). Please note that looking into any kind of coding issues is charged at $95/hr. Furthermore, all third-party software-specific support is to be obtained directly from the relevant software vendor by VPS customers.

Below links will be helpful for the same: 

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