When selecting between Fully Managed VPS and Basic Managed VPS, it's important to understand the level of support included in each plan.
24/7 support available via helpdesk/email.
One free OS reinstallation, additional reinstalls cost extra.
Includes support for three basic server issues per month (up to three hours total). Additional support is charged at $50/hour.
Disaster recovery backups available for specific locations, with a $100 restoration fee per incident.
Daily backups, advanced monitoring, OS updates, proactive support, and security management are not included.
Comprehensive 24/7 support, including helpdesk, live chat, and emergency phone support.
Unlimited OS reinstalls at no extra cost.
Unlimited system/server administration support with no hourly restrictions.
Disaster recovery backups available in specific locations with free restoration.
Includes daily backups, proactive monitoring, OS updates, software installations, log analysis, and security management.
Proactive response to service outages, ensuring maximum uptime and performance.
For a more detailed breakdown, visit our Managed Server Services Details.
