Quick answer: Managed hosting is a service where the provider handles the technical administration of your server - operating system and software updates, security hardening, monitoring, backups, and support - so you can focus on your website or application instead of server maintenance.
Typical managed services include applying security patches and updates, configuring and maintaining the firewall, monitoring the server around the clock, taking regular backups, and providing expert support when something needs attention. The provider effectively acts as your server administration team.
Running a production server well takes ongoing effort and specialist knowledge. Managed hosting removes that burden and reduces the risk of downtime or security incidents caused by missed updates or misconfiguration.
Is managed hosting the same as a VPS?
No - managed is a service level. You can have a managed or self-managed VPS, dedicated server, or cloud server.
Do I still have control with managed hosting?
Yes - you keep access to your server and sites; the provider handles the administration you would rather not do.
SoftSys provides fully managed hosting, operating as your IT team so your server stays updated, secure, and monitored.